Product Secrets
Grr, I really don't like monopolies that keep secrets from you in order to control you better. See this article about how car manufacturers keep the repair codes from their computers secret for anybody who isn't their own dealer. In case you don't know, all modern cars are controlled by an onboard computer, and very often the only way of diagnosing or repairing anything about the engine is by talking with the computer. But if you aren't allowed to know what its codes mean, you can't. The result is that around 10% of all car repairs can not be carried out, because the repair person doesn't have access to the computer codes, and he will have to tell the car owner to go away and go to a (much more expensive) dealer. more >

